Frequently Asked Questions

1. Who can refer a patient to Agape Hospice Care?

Anyone. The patient may refer themselves; it may be a friend, family member, concerned citizen, a nurse, case manager, discharge planner, social worker, physician, hospital staff member or anyone else acquainted with the patient.

2. What diagnosis is acceptable for hospice?

While many people think hospice is only for oncology patients or the elderly, in reality any terminal illness is appropriate for hospice care.  Contact us at 404-763-1456 so we may advise you whether you or your family member may benefit from our services. Please note that Agape Hospice Care does not offer pediatric hospice services at this time.

3. Does hospice mean no more treatment?

No it does not—this is a frequent misconception. Hospice means that you want palliative care—that you want to be as active, and at the same time comfortable, as possible. Our goal is to provide aggressive, comfort care. We want you to live your life as you choose.

4. If I sign up for Agape Hospice Care, does that mean I can still go back to the hospital?

Yes. For example, should you slip and fall while walking and there is concern that you fractured your leg; we would arrange to have you transported to the hospital for follow-up treatment.

5. If I sign up for hospice can I still see my personal doctor?

Yes. Patients may choose to continue care with their personal doctor. Check with us regarding your personal physicians and their medical plan of care.

6. Once I am on hospice who will provide my medications?

Agape Hospice Care will provide, pay for, and deliver all medications directly related to the diagnosis under which the patient is admitted to hospice care. We will  obtain the physician’s order for any prescription medications when necessary. Under this system we are able to save most patients and their families significant time and money.

If the patient requires any medications not related to his or her hospice diagnosis, they would be acquired the same way as prior to being admitted to hospice care.

7. What supplies are provided by Agape?

Many supplies are provided free of charge by our aides and nurses on their regular visits, saving you time and money. This may include bandages, gloves, oxygen, wound care supplies, and other medical supplies.

8. What if I cannot afford the hospice co-payment?

Medicare and/or Medicaid cover hospice 100% with no co-payments! If you are not currently covered by either of these programs, you may qualify for Medicaid and not be aware. The good news is we can assist you with this process. If you do not qualify for Medicare or Medicaid, there are several other programs that provide financial assistance. Our team can assist you with accessing external resources, and applying for these resources. Many insurance companies also cover hospice at 100%.

9. Can I out-live hospice?

Yes! Some people out-live hospice and we are happy to celebrate with them.

10. Why wouldn’t I want to wait a bit longer before starting hospice?

It is important that we get to know the patient and the family in their own setting and understand their needs. This enables us to be clearer when there is a request as to how best serve that individual, as well as anticipate what other resources might be of assistance.

11. Who decides if I get continuous care?

Usually it is your personal nurse; yet any member of the hospice staff may recommend it. For more information about continuous care, please click here.

12. Do I have to pay for continuous care?

If deemed medically necessary, continuous care is covered 100% under Medicare, Medicaid, and most private insurances. Our social services team is available to assist you with any specific questions you may have.

13. Who pays for the equipment, and is there a co-pay?

Once you admitted to Agape, we cover all equipment costs.
We own and deliver all of our equipment, ensuring we can provide you with equipment in excellent condition and on short notice. This includes items such as: an electric hospital bed, air mattress, wheelchair, walker, nebulizer machine, oxygen or over the bed tables, if necessary.

14. Who pays for the ambulance should I need to be transferred back to the hospital?

Hospice pays for any pre-approved ambulance transfer.

17. What do the social workers do and why do I need one?

Social Workers provide emotional support to both the patient and/or caregivers. They also are experts in assisting with community and financial resources and experienced working as neutral, third party advocates who can aid patients in planning their life and death.

18. What do the chaplains do?

Our multidisciplinary team of chaplains are available, if you choose, to provide spiritual and emotional support. While it is not a requirement that you visit with one, there are many situations where people have found it very helpful to have someone available. They perform traditional pastoral ceremonies if requested.

19. What do the volunteers do?

Volunteers may do a variety of things, such as: give the caregiver a break by staying with the patient, be an empathetic listener, and provide social activities. They come from a variety of backgrounds, talents, and life experiences. Several of them have been caregivers and understand the benefits of having a volunteer.

20. How do I talk to my family about my hospice diagnosis?

What you share with your family is your choice. The social workers and/or chaplains are experienced in the many ways you can engage in a mutually productive dialog. Their ideas have been known to have life-long positive and transformational impact.

21. What if I don’t feel comfortable with the nurse or staff assigned to me?

We aim to please! Some patients request to have a nurse or team member of a particular gender, ethnic, or religious background. While we cannot guarantee your request; when possible, we do our best to honor what will make you most comfortable. We respect all people, beliefs and backgrounds.

For any additional questions please call us at 404-763-1456. This is a confidential, 24 hours, 365 day a year hotline.